|
guarantee
What
is the guarantee on purchases?
We GUARANTEE that we are committed to providing our customers
with the
highest possible quality product at the BEST PRICE. We GUARANTEE
that your
paintings will be exceptional!
Bestpriceart.com does it's best to have all paintings delivered on time. All paintings are checked by our
Quality Control Associate before they will be shipped. If the paintings need to be fine-tuned, we promise to
do our best to have the paintings delivered as soon as possible and our regular policies apply.
What
is the difference between your paintings and less expensive
paintings that I have seen offered elsewhere?
You will only receive the highest QUALITY PRODUCTS, best SERVICE
and best PRICES from our company.
Our customers
always tell us that we have the best quality products at the best
prices. Please click
here for Customer Testimonials to see what everyone
is saying about our Products and Service.
returns and
damages
What
if I am not happy with my purchase?
You must email us within 3 days of receipt of merchandise.
Pack your purchase in the original packaging it was shipped in and return
the package fully insured for the purchase value within 7 days to:
Bestpriceart.com
4613 North
University Drive
#244
Coral Springs, FL 33067
Please include
all the necessary information to process your return such as your
packing slip, the return authorization number and a note stating the
reason for the return. If you do not have the packing slip, please
include a note with your order number, your email address, the first
and last name the order was placed under, and the reason for return.
Please note that painting orders that have been approved through preview visuals are not refundable. Once approved, the artists will be paid and refunds cannot be issued for these paintings. The artists are not responsible for incorrect images or sizes ordered. It is the customer's responsibility to confirm images and sizes upon placing the order.
What
if my purchase arrives damaged?
All damaged shipments require prior authorization from
BestPriceArt.com before the package is returned and you must contact
us within 3 days of receipt of merchandise. BestPriceArt.com will
make arrangements to have the damaged artwork inspected, replaced
and picked up. All original packaging, documentation and shipping
materials must be saved. Unauthorized returns will be refused.
shopping
What
if I am looking for a particular painting that I do not see listed?
We have a FREE search service to help locate art and accessories
for you. We have over 150,000 images available and if you fill out
our contact form requesting
the image that you are looking for, we will be glad to help.
Can
you reproduce paintings from my picture?
Yes, we can reproduce an oil painting from any clear picture or
photograph. The prices for custom reproductions and replicas will be
priced according to the size and detail of the subject. You can
contact us with the name of the artist and image, Email or regular
mail us the image that you would like replicated.
Can
you reproduce the Old Masters?
Yes, we can reproduce the Old Masters. The oil paintings are
painted by the world's finest artists. They are replicas and will
look like the original Old Masters.
Can
paintings be reproduced in sizes other than the size that is listed?
We offer most of the paintings that we sell in other sizes.
Please let us know the image and the size you need, and we would be
happy to quote you a price.
Do
you have a catalog that you can mail to me?
We do not have a catalog that we can mail since our inventory is changing daily. We request that you use our website for the images that we offer, and please also remember that the artists take special requests.
framing
Can
you frame and stretch the artwork for me?
We are now providing stretching and framing assistance to customers who are located within the Continental US for paintings that are 30" x 40" and smaller. If you are in South Florida, we can offer framing for paintings that are larger than 30" x 40".
ordering
How
do I order?
It's easy to order at BestPriceArt.com. If this is your first
time buying something, or if you are sending a gift to someone,
you'll want to place items in your shopping cart and proceed to
checkout through our secured site.
How
do I change my Customer Account Profile information?
Once you are logged in, you can select "My Account"
and your present profile will be displayed for you to make any
changes.
What
if I forgot my Password?
Not a problem at all! Click
here and we would be happy to send your Password via email
to your registered email address.
How
can I pay? Is it safe to use my Credit Card?
All prices on our site are listed in U.S. dollars. We accept
Amex, Visa, Master Card, Discover Card, Checks or Money Orders in
U.S. dollars drawn on a U.S. bank. All orders are confirmed within
24 hours of receipt.
YES, it is
definitely safe to use your credit card!
BestPriceart.com
uses a secured server to protect all information that is transferred
electronically. Our secure server software is the industry standard
and among the best software available today. For secure E-Commerce
transactions, it encrypts all of your personal information including
credit card numbers, name and address so that it cannot be read as
the information travels over the internet. Or, if you feel more
comfortable you can fax us a credit card authorization form.
We have a safe
shopping guarantee. BestPriceArt.com will not sell or transfer any
customer's personal information to third parties.
What
if I do not feel comfortable ordering over the internet?
We encourage our customers to place their orders over the
internet using our secured on-line ordering system.
If you prefer
not to use our on-line charging option, not a problem at all.
Please request
a credit card authorization form from us. You can either fax or
regular mail the form to us. Please do not call us with your credit
card numbers, because our merchant bank requests that we do not
accept credit card numbers over the phone.
We also accept
personal checks, bank checks and money orders which can mailed to
us. Please make checks payable to BestPriceArt.com and mail your
payment to us. Please include the Title of the Painting, the size
and your name, address and daytime telephone number.
How
long will it take until I receive my paintings?
All paintings are hand-painted by very skilled artists and take
approximately 4 to 6 weeks to paint. The paintings are worth waiting
for!
Once the order
leaves our location, delivery time within the USA usually ranges
from 4-7 business days.
Do
you charge sales tax?
BestPriceArt.com is located in Florida. We are required by law
to collect 6% sales tax on orders being shipped within the state of
Florida or please provide tax exempt documents where appropriate.
How
do I check the Status of my Order?
Paintings will be ready approximately 4 to 6 weeks from the date
your payment was received. Please check your confirmation email to
see the approximate scheduled completion date.
We will keep
you posted and let you know the progress as the 4 to 6 weeks gets
closer.
shipping
Do
you ship internationally?
Yes, BestPriceArt.com can ship to any destination in the world
absolutely FREE!
Can
I ship to a different location other than my billing address?
Yes, not a problem at all. Once you have established an account
with us, please enter the "ship to address" in your
Address Book. Your Address Book keeps your shipping addresses and
billing addresses on file, allowing you quicker service in the
future.
How
much is shipping?
For all destinations, FREE professional packaging, FREE
handling, FREE insurance and FREE SHIPPING!!!
How
do you ship?
Orders are usually shipped via UPS and are shipped insured at no
extra charge. International shipments are shipped via the US Postal
Service.
Can
I pick up my purchases at your facility?
Yes, if you live near or are visiting our area, you may pickup
your purchases at our facility. Please call to schedule an
appointment prior to picking up the merchandise.
Bestpriceart.com
4613 North University Drive
#244
Coral Springs, FL 33067
Local: 954-803-5080
Toll Free Customer Service: 1-888-335-3434
What
if I want to order multiple paintings with different shipping
addresses?
To accommodate this request you must place separate orders. Add
your selection to the shopping cart and check out for each different
shipping address.
wholesale
and quantity
Do
you sell wholesale?
Yes, BestPriceArt.com has a wholesale division. We wholesale
directly to interior designers, architects, corporate art buyers,
galleries, furniture stores, etc. Wholesale prices can be quoted for
quantity purchases after proper credentials are provided to us.
When
requesting quantity wholesale prices, please include the name,
location and type of business.
OTHER
SERVICES
Can
you appraise a painting that I own?
We're sorry, at this time we are not offering this service.
Please contact
us directly with any other questions or comments by filling out
our contact form.
|
